Exchanges
At Ben & Vec Footwear Co., all our sneakers are crafted in limited editions, making each pair unique and exclusive. While this adds to their premium appeal, it also means we can't guarantee the availability of specific sizes or models for exchanges.
To keep things simple and convenient for everyone, we do not offer direct exchanges. If you're not satisfied with your purchase, you can follow our return policy to send the product back. Once it meets the return criteria, we’ll issue a refund promptly.
If you'd like to secure a different size or model during this process, feel free to purchase the desired item through our website as a new order.
Thank you for understanding and supporting our commitment to offering exclusive, handcrafted footwear.